The Opportunity
We’re looking for an outstanding Adoption Marketing Intern to ensure our customers more deeply adopt our Adobe Journey Optimizer B2B (AJO B2B) solution. The goal is to make them successful, see the value of their purchase, buy more Adobe products, become strong advocates, and remain lifelong customers. This person will conduct user research and develop an in-product guidance strategy for AJO B2B to effectively drive adoption for new users. They will report to the Sr. Manager, Adoption Marketing, and collaborate closely with Product Management, Customer Success, Professional Services, and Product Marketing teams.
All 2025 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.
What You’ll Do
- Develop and complete research plan for 1:1 interviews and surveys to help better understand how users are learning how to use AJO B2B
- Analyze results of the interviews and survey to develop insights for an informed adoption plan
- Create 1-2 in product guides to help further adoption of AJO B2B based on the research completed
- Develop 1-2 pieces of peer generated content with successful users of AJO B2B
What You Need to Succeed
- Currently enrolled full time and pursuing an undergraduate degree in Business, Marketing, or related field with an expected graduation date of December 2025 – June 2026
- Ability to participate in a full time internship between May-September 2025
- Customer-centric with a “what’s best for the customer” approach
- Growth mentality, including a track record of quickly learning new technology such as Marketo Engage, GainsightPX, Workfront, etc.
- Accountable for your performance and results, and committed to delivering your best
- A font of creativity — you take pride in coming up with fun, exciting ideas to make customers happy and successful
- Experience creating presentations that communicate strategy and research results