Professional Competencies

Managing Up, Down, and Across the Organization

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At the core of any professional’s effectiveness is the ability to work with others. But success isn’t just about working well with others, it’s about being able to make a difference as a part of a larger group. And the key is the ability to manage the perceptions and decisions of those around you—even when you don’t have positional power. In this course, Kevin Eikenberry teaches you how to make a bigger, positive difference in your work, by navigating around your position to manage up, down, and across the organization. By learning to manage relationships with all levels—including your boss, peers, and direct reports—you will be in a better position to choose the best approach to achieve your goals.

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